Introducing, Leading & Sustaining Change
Target Group
Middle and Senior Managers
Duration
1 day
Overview of Course
In response to its drive to implement and embed organisational and cultural change, ISB is seeking to build the capability in its people to effectively manage workplace change.
This workshop provides a template of proven techniques to constructively influence the change process and to understand and manage the emotional reactions and resistance along the way.
Learning Outcomes
1. Understand the emotional impacts of workplace change and potential reactions
2. Develop skills for building personal resilience to workplace change
3. Develop strategies for positively managing self and other in ambiguous and uncertain environments
Key Content
• Emotional phases of change
• Take charge of change by learning to act on areas they can influence
• Support, guide and encourage others to adapt more effectively to change
• Develop implementation plan for change
• Reflecting on change process to ensure ongoing success

This outline highlights some of the course’s key learning points. As part of your training program, we can modify content as needed to meet your business objectives.