HeadsUp Product Snapshot
 
As L&D professionals we have many ‘tools’ for creating learning. Employee engagement surveys are potentially one of the most powerful since they can create significant organisation-wide learning and change.
 
Ironically, the way in which these surveys are implemented usually contradict the values and behaviours that organisations want to strengthen. And, when employee engagement surveys fails to ‘walk the talk’ they can lead to serious negative outcomes such as frustration, lower commitment, loss of credibility and ‘disengagement’.
 
HeadsUp turns the traditional approach on its head! It’s a highly effective process that simultaneously assesses and builds employee engagement. Consider the following:
 

Traditional employee surveys
What Makes HeadsUp different
Response rates are fairly low.
100% response rate, every time.
Employees doubt anonymity and worry about confidentiality.
Anonymity is obvious and participant responses reflect this.
Participants are the last to receive the survey results.
The participants are the first to see the results (of their group).
The participants get the results after a long delay (or not at all).
Results are reviewed immediately after responses have been collated.
Managers analyse the data and start developing explanations and solutions without input from staff.
Participants analyse the data and provide management with suggestions for improvement.
Feedback is rewarded with demands or exhortations.
Feedback relates to suggestions provided by participants.
The process implies lack of trust and respect.
The process implies trust and respect. It ‘walks the talk’.

 
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