Coaching for Performance

Target Group

Middle Managers

Duration

1 day

Overview of Course
The provision of feedback and recognition has been identified as a key process in all best practice organisations.
 

This workshop develops practical performance management skills using a proven 5-step coaching and performance management process .This will enable the participants to confidently and constructively coach their team members to achieve their performance goals.

Learning Outcomes

1. Value the worth of coaching in the workplace
2. Use communication skills of listening, questioning, empathy, challenging and feedback effectively in a coaching discussion
3. Conduct a coaching discussion

Key Content

• Identifying Personal and Organisations barriers
• Establishing Performance Criteria and Goals
• The value of on-going performance feedback
• A 5-step coaching model to guide discussions
• Coaching through the problem/opportunity stage to enable others to implement solutions (inc. practise sessions)

This outline highlights some of the course’s key learning points. As part of your training program, we can modify content as needed to meet your business objectives.