Behavioural Interviewing Techniques

Overview of Course

Most of us have known the high cost and difficulties of making poor selection decisions.
This interactive workshop takes the risk out of interview and selection practices by developing a set of proven interview techniques and assessment processes. This is ideal for any manager or team member who will be involved in the section process.

Key Content

• Describe the 4 phases in the behaviour based interviewing process
• Identify the 5 pitfalls of traditional interviews
• Identify the 5 most frequently asked interview questions and why you should avoid them
• Identify and use the 6 key probing questions
• Develop and practise behavioural and situational interviewing techniques
• Avoid mistakes such as the halo or horn effect
• Selection for Competitive Advantage
• Selection Process
• Behaviour Based Interviewing Process
• Pitfalls of Traditional Interviews
• Behaviour Based Vs. Traditional Interviewing
• Post interview activities and decision-making
• Practical simulations

This outline highlights some of the course’s key learning points. As part of your training program, we can modify content as needed to meet your business objectives.

For Whom is this Course Designed?

Middle Managers

What is the Duration?

1 day